Impact Stream
Support
Get help signing in, joining a community, voting, posting an update, or managing your account. Include the screen you were using and what happened so we can help quickly.
Email support@impact.streamCommon troubleshooting
- If a sign-in code does not arrive, confirm the full phone number and wait a minute before requesting another code.
- If content or voting data looks out of date, open Settings and tap Refresh app data.
- If a permission is denied, you can continue using the app and add photos, location, microphone access, or notifications later from iPhone Settings.
- If a vote is waiting to sync, keep the app open on a stable connection and use the retry option. Blockchain confirmation can take a short time.
- If a comment or update is held for review, it stays private until a moderator approves it.